Return and Refund Policy

Thank you for shopping with Asaancart.shop! We want to ensure that you are completely satisfied with your purchase. If you're not fully satisfied, we are here to help.

Returns

We accept returns for products within 7 days of delivery, provided the item is unused, in its original condition, and in the original packaging. To initiate a return, please follow these steps:

Contact Us:
Email us at contactasaancart.shop@gmail.com or reach us via WhatsApp at +92 311 847 1217 within 7 days of receiving your product. Please include your order number and the reason for the return.
Return Authorization:
We will review your request and send you a return authorization. Please do not send the item back before receiving this authorization.
Shipping:
The cost of return shipping will be the customer’s responsibility unless the return is due to a mistake on our part (e.g., damaged or incorrect items). We recommend using a tracked shipping service for returns.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If your return is approved, we will issue a refund to your original payment method.

Processing Time: Refunds are processed within 7-10 business days after we receive the returned item. Your financial institution may take additional time to reflect the refund in your account.
Non-Refundable Items: Some items may not be eligible for return or refund, including:
- Personalized or custom products
- Products that have been opened or used

Exchanges

We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, please follow the return process above and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at contactasaancart.shop@gmail.com or via WhatsApp at +92 311 847 1217 within 48 hours of receiving your order. We will provide you with a return shipping label and issue a full refund or replacement once we receive the item.

Contact Us

For any questions or to initiate a return, please reach out to us at:
Email: contactasaancart.shop@gmail.com
WhatsApp: +92 311 847 1217

We hope you love your purchase, but if not, we are committed to making the return process as smooth as possible. Thank you for shopping with Asaancart.shop!